Last updated: September 18, 2026. This policy is provided as a starting template and should be reviewed by counsel before publication.
Information we collect
We collect information you give us directly: name, address, phone number, email address and details about your property and HVAC system, submitted through our booking system, contact forms, or by phone or email.
We also collect standard technical information automatically, including IP address, browser type, pages visited and referring site, through analytics services.
How we use it
- Scheduling, performing and invoicing services
- Communicating with you about appointments and work performed
- Responding to enquiries
- Improving our website and services
- Meeting legal and contractual obligations
Sharing
We do not sell personal information. We share it with service providers who operate parts of our business, such as our scheduling platform and payment processor, and where required by law.
Cookies and analytics
This site uses cookies for functionality and analytics. Most browsers let you refuse cookies or alert you when they are set.
Retention and security
We keep information as long as needed for the purposes described and to meet legal obligations, and we apply reasonable safeguards. No transmission over the internet is completely secure.
Your choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Contact
Refresh Duct Cleaning, LLC — admin@refreshductcleaning.com, (904) 754-6467.
